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The materials on this page provide additional information about our products and our process.

White Papers

Rapid Cyber Remediation Response Management

Added February 10, 2014

ActionProgram ManagerPlus Streamlines Processes, Optimizes Resources, and Relieves the Burdens of MS Project and Clarity

Added February 10, 2014

The Missing ITSM Application

Project Portfolio Management And 6 More Applications, including the Functionality and Metrics You Need to Streamline Processes, Optimize Resources and Improve Operations Execution

"Implementing Project Oriented Customer Service"

Creating a seamless helpdesk-to-project response capability while reducing costs. Updated August 27, 2010.

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The Fastest, Easiest, Cheapest and Lowest Risk Way to Implement a Demand Management, Cost Management, and Resource Management System

How to get control of IT Costs and Resources without spending $3,000,000 - $5,000,000 and "The Year from Hell" on the dreaded major integration project!

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Reduce Costs and Improve Service Quality by Implementing Effective Processes

This paper provides an example of how to implement a cross-organizational process by combining incident, problem, and change management, and ActionProgram Manager Plus.

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ITIL V.3: What the CIO and CFO Need to Know – OR – How to Save $625,000 per Year, Every Year

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Resource Management in Remedy

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You Could License a Standalone IT Governance Suite, but Why Would You Want To?

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Presentations

Saving $625,000 Per Year

Leverage your investment in Remedy and turn your existing Remedy system into a Demand Management, Cost Management, and Resource Management Solution.

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General Information

ActionProgram Manager vs. MS Project

Microsoft Project is a popular tool for project management that does provide some value, but falls far short of the visibility and abstraction provided by PRI's applications. This comparison chart clearly indicates the feature gaps in MS Project.

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Project Remedies Inc. and BMC Technology Alliance Partner Data Sheets

Please Note: these are older documents that have not yet been updated to reflect the combination of APM and PPM into ActionProgram Manager Plus in the Spring of 2010, or the recent development of our newest product, CyberAction Manager (which is described in a new Cyber Security Management solution white paper added on August 27, 2010: "The SARMM Solution: Situational Awareness, Risk Management and Mitigation System – An End-to-End Solution).

IT Governance and Resource Management

Managing IT resources is vital to the success of your business goals. BMC Software and Project Remedies Inc. have joined forces to resolve this issue without the need for a costly, time-consuming, major integration project.

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Demand Management

Demand Management and running IT like a business – understanding the costs and revenues of your IT services.

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ActionPortfolio Manager

ActionPortfolio Manager ("PPM") is the ONLY complete project portfolio management application running on the BMC Remedy Action Request System.

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ActionProgram Manager

ActionProgram Manager ("APM") is the only full-functioned program management system running on the BMC Remedy Action Request System, and the only program management system that integrates with an asset management application.

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